Our Terms & Conditions
Welcome to [Royal Horology]! Before you use this Website, please carefully read the following terms and conditions. By accessing and using this Website, you agree to comply with and be bound by these terms and conditions. If you do not agree with these terms, please do not use this Website
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1. Acceptance of Terms
1.1 Agreement to Terms
By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, you should not use this Website.
1.2 Account Registration
Certain services or features may require you to create an account. If you choose to register, you must provide accurate and complete personal information and keep that information up-to-date. You are responsible for the security of your account and all activities that occur under your account.
2. Product Information and Pricing
2.1 Product Descriptions
We make every effort to ensure that all product information on the Website is accurate, including but not limited to product descriptions, pricing, availability, and specifications. However, in the event of errors or omissions, we reserve the right to correct them.
2.2 Pricing and Payment
All prices for products on this Website are in [Currency] and include applicable taxes. Payment will be processed via [Payment Method]. We reserve the right to change the prices of products at any time without prior notice.
2.3 Product Availability
Product availability is subject to change at any time. We will do our best to notify you in case a product is out of stock, but we do not guarantee that a product will always be available.
3. Order Processing and Shipping
3.1 Order Confirmation
When you place an order on this Website, we will send you an order confirmation email. Please note that this does not mean your order has been accepted or processed. Acceptance of your order is subject to product availability, payment verification, and other factors.
3.2 Shipping and Delivery
We will make every effort to process and ship orders in a timely manner. Shipping and delivery times depend on the destination and chosen delivery method. Delivery times may vary due to unforeseen circumstances such as weather or transportation delays.
3.3 Order Cancellations and Modifications
You may request to cancel or modify your order before it is shipped by contacting our customer service team. Once the order is shipped, modifications or cancellations may be restricted.
4. Return and Refund Policy
4.1 Return Conditions
We want you to be satisfied with your watch purchase. If there is a quality issue or if the wrong product was shipped, please contact our customer service team within [X] days of receiving the product. The returned product must be unused, in its original condition, and with the original packaging.
4.2 Return Shipping Costs
Customers are responsible for the cost of return shipping unless the product is defective or we have sent the wrong item.
4.3 Refund Policy
Once your return is confirmed, we will process a refund via your original payment method. Refunds typically take [X] business days to process.
5. Intellectual Property
5.1 Copyright Notice
This Website and its contents, including but not limited to text, images, logos, trademarks, graphics, designs, audio, and video, are the property of [Brand Name] or its licensors and are protected by copyright, trademark, and other applicable laws.
5.2 Prohibited Use
You may not copy, modify, distribute, display, publish, transmit, or otherwise exploit any content on this Website without express authorization.
6. Privacy Policy
6.1 Information Collection and Use
We take your privacy seriously and are committed to protecting your personal information. When you make a purchase on this Website, we may collect your name, address, email, and payment information. All personal data will be used solely for order processing and customer service and will not be sold to third parties.
6.2 Cookies Usage
Our Website may use cookies to enhance your shopping experience. By using this Website, you agree to our use of cookies as outlined in our cookie policy.
7. Website Use
7.1 Legal Use
You agree to use this Website only for lawful purposes and will not engage in any activity that may disrupt or damage the functionality, performance, availability, or security of this Website.
7.2 Prohibited Conduct
While using this Website, you shall not:
- Post or transmit any content that is harmful, defamatory, abusive, or infringing.
- Violate the intellectual property rights of others.
- Disrupt or attempt to disrupt the normal operation of the Website.
8. Disclaimer
8.1 Product Disclaimer
We make every effort to ensure that the information on this Website is accurate, but we make no guarantees as to the completeness, accuracy, or timeliness of the content.
8.2 Force Majeure
We are not responsible for any delays or failure to perform due to events beyond our control, such as natural disasters, war, political unrest, network issues, etc.
9. Modifications to Terms
9.1 Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this Website and will become effective immediately upon posting. Please review these terms regularly to ensure you are aware of any updates.
10. Dispute Resolution
10.1 Governing Law
These Terms and Conditions shall be governed by the laws of [Country/Region].
10.2 Dispute Resolution
In the event of a dispute, you agree to attempt to resolve it through informal negotiations. If the dispute cannot be resolved amicably, it will be submitted to [Arbitration Organization] for arbitration.
11. Contact Us
If you have any questions or concerns about our Terms and Conditions, please feel free to contact us:
- Email: qlwy2.com@gmail.com
- Address: Gongfa Road, Futian District, Shenzhen, Guangdong, China